2025-2026 How do I to access my students transportation information
How do i get access to my student transportation information by board?
New for 2025-2026 school year access to student transportation has changed. Click here to view board by board information.
Once you locate your board there is a link to get more information.
DELAYS & CANCELLATIONS
How do I sign up for bus delays and cancellations?
STWDSTS offers an app called “BusPlanner Delays” available on your IOS/Android devices. Once you download the app on your phone you can follow the the Setup Guide
*Please note, Incase your student/child changes a school/route/run during the school year, on the Bus Planner delays app you must delete the old ones you’ve setup and manually re-add the new school/route/run.*
STWDSTS offers a Subscription Service that will notify you via e-mail when your child’s bus has been cancelled or delayed.
*Please note, It’s the responsibility of the subscriber to make sure the email is active, not full, check spam/check regularly*
*If a subscriber modifies/changes or creates a new account on the transportation portal, they must contact the student(s) school directly
and provided the newly created email*
BUSING
How do I opt my student out of bus transportation?
Please complete the Opt-Out form if your child is eligible for transportation but will not require transportation services this year.
Please note that you can opt back in for transportation by calling 519-824-4119.
How long does it take to set up busing for my student?
If you are new to the area or have recently moved, please contact your school to register your child or to change your address. Student Transportation does not amend or change student information over the phone for security reasons. New students will not receive transportation arrangements until they are registered at their home school. Please note that it could take up to three days for transportation to be arranged.
Can my student ride a bus?
Based on the eligibility policy of the Board where the student attends school, STWDSTS will arrange transportation to/from the student’s primary address unless otherwise notified by the school or parent/guardian. To find out if your child is eligible for the bus, please click HERE.
Can I apply for courtesy transportation?
Courtesy Transportation will be offered in accordance with policy 017 – courtesy transportation. Please visit the policy section for more info.
What school would my student attend?
To find out which school your child would attend, please click HERE.
My student left something on the bus, who do I contact?
If you know which bus company your child rides with, please contact the bus company directly.
As a parent/guardian, what are my responsibilities as related to transportation service?
Please click HERE for a comprehensive list of policies and responsibilities.
WEATHER
Who decides to cancel buses on weather days?
The decision to cancel transportation is made by 6:15 a.m. in order to give all parents, bus drivers and schools sufficient notice. The decisions are based on a number of factors, including the actual weather and road conditions, as checked first-hand by designated Bus Operators in each area, weather predications made by Environment Canada, and information on road conditions from the local Road Superintendent.
For more information, visit HERE.
Where can I find inclement weather information affecting buses?
Parents can check Bus Planner Web for bus cancellations and their school board website for school closures and procedures. We offer a subscription service which will notify you via e-mail when your child’s bus has been cancelled or delayed. Click HERE to subscribe! Information will be posted daily on our homepage by 6:15 a.m.
For more information, visit HERE.
Who decides to close the schools on weather days?
The decision to close schools resides with the school board. Procedures, school closures and learning options can be found on your school board’s website.
Please click HERE for more information.
What Division does my student live in?
To find out which Division you reside in, please click HERE.
