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STWDSTS – UGDSB

Important:

Stay informed about bus delays and cancellations!
If your child takes the bus with the Upper Grand District School Board, here’s how you can easily access their transportation details and stay updated on delays or cancellations. Choose the option that works best for your family:
Bus Transportation Details:
    • Click “Sign In”
    • Your username is the email address you provided to the school
    • The first time you Sign in you will need to reset your password. Use the “Forgot Password” button and follow the process
    • Click “BusPlanner” tile after log in
Delays or Cancellations:
  • Download the Bus Planner app on your mobile device [click herefor instructions]
    • Sign up to receive status updates on your child’s bus route, or
  • Check the Student Transportation website for bus cancellations [click here]
Need help?  
  • FAQ Guide [click here]
  • Parents are reminded to reach out directly to your student(s) schools if you have UGDSB family portal login problems.
  • If your UGDSB family portal account is locked out, transportation will not be able to assist. Please call your student(s) school directly and notify.
  • If you’re resetting your password for the “UGDSB family portal account”. once it’s completed it’s essential to log out completely and then go back in and click “BusPlanner” tile after log in.
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