Parents/Guardians can submit tickets into our ticketing system vs waiting in queue.
Please note we have provided some FAQ questions & answers.
*Please note submitting a ticket thru the web does not escalate or push your request to the front of the line*.
*All submitted requests will receive a confirmation email with a ticket number for future reference.*
Thank you STWDSTS.
How do I access student transportation Information?
Board by Board Instructions Click here
How do I apply for Courtesy Transporation?
Visit our Forms page and apply. Click here
How do I opt out of transportation for the 2026-2027 school year.
Visit our Forms page and apply. Click here
How do I see the cancellations and delays on my phone?
STWDSTS offers the “Delays App” is available on both IOS and android devices.
This app is available to all parents and schools to provide updates on
transportation delays and cancellations. Please visit the app store to on your device.
Please note that once you download the app you will need to know the school your student attends and the Bus # they travel on.
I logged into the parent portal but I am not seeing my student information.
Parents are advised to review the board by board instructions to see your student’s transportation information.
Also, the email address you have provided the school needs to match the same one when you login to the parent portal.
Why am I not receiving delays and cancellations to my email?
- We recommend you check your spam, junk email.
- Check to ensure the email address is spelt correctly when you created your parent portal account and it’s matching what you provided the school.
- Check that your email inbox is not full.
- STWDSTS does not provide technical support on trouble shooting your email.
